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How To Reset Your Password

Guide to Resetting Your Password

There are two ways to reset your password for the INVISION Platform. 

The first option is to reset your password using the email associated with INVISION

  • Navigate to the INVISION Login Page where the default option to change your password using your email. Click on Verify your email.

  • Enter your system email and click the button that says Send Instructions.

  • An email will be sent to you, with a link to set up your password.

  • Don’t forget to check your Junk or Spam folders, if you cannot find this email.

  • From the email, click on the link to create a new password for your account.

  • Enter your new password and click the button to confirm.

  • Your password has now been reset, and you can login to INVISION.

The second option is to use the phone number associated with the INVISION Platform

  • You first need to select the Phone option at the top of the screen Screenshot 2024-02-13 134013.png
  • Enter the phone number you have setup with the system, including the country code (For the US, the country code is 1)
  • Hit the button that says Send Code
  • A 6 digit code will be sent to your phone through a text message. Enter this code into the box that appears 
  • Once the correct code is entered, you will have the option to set up or reset your password